Last updated October 29, 2026
Neuromind Privacy Policy for neuromindmind.com
This website holds very little about you: what you write to [email protected], plus ordinary analytics such as pages viewed and the link you arrived from. Payment, name and address go to the checkout, not to this site. We do not sell personal information. To ask for a copy, a correction or deletion, email us from the address concerned and we reply within 30 days. New York law applies.
What this Neuromind privacy policy covers
It covers this website, neuromindmind.com, run by Neuromindmind, the Licensed U.S. retail desk for Neuromind, from offices at 3 Park Avenue, Floor 36, New York, NY 10016. It was last updated on October 29, 2026.
It does not cover the checkout. When you click an order link you leave this site and land on a secure checkout run by the order desk, and that is where your name, address and payment details go. It also does not cover any other website you reach from a link here, including the government and research sites we cite. Each of those has its own policy.
- Siteneuromindmind.comOperated by Neuromindmind
- OfficeNew York, NY3 Park Avenue, Floor 36, New York, NY 10016
- Privacy contactcontact@...[email protected], Mon-Fri 9:00am-5:00pm ET
- Last updatedOctober 29, 2026We date every change
What information does this site collect?
Less than you might expect, because this website does not take orders. The short list is what you send us in a message, plus ordinary website analytics.
| What we may hold | Where it comes from | Why we have it | How long |
|---|---|---|---|
| Your email address and message | You, when you write to [email protected] | To answer you and to keep a record of the answer | Up to 24 months, then deleted |
| Pages viewed, referring link, rough location by city | Your browser, through website analytics | To see which pages are read and which are confusing | Aggregated; raw logs no longer than 14 months |
| Device type, browser and screen size | Your browser | To keep the layout working on real devices | Aggregated only |
| Whether you followed an order link | The checkout, which reports the sale back to us | Because we are paid on orders placed through our links | As long as the payout record is needed |
| Your name, address and card details | Not collected here | The checkout takes payment, not this website | Not held by us at all |
The last row is the important one. No card number, expiry date or security code ever touches this site. If a page here ever asks you for card details, it is not ours, and you should call +1 (877) 257-0710 before typing anything.
Cookies, analytics and order links
We use a small number of cookies and similar storage. Some are needed to make the site work, such as remembering that you closed a banner. The rest are analytics, which count page views and tell us which pages people read to the end.
Analytics cookies
They tell us how many people read a page, where they arrived from and roughly which city they were in. They do not tell us your name.
Site preference storage
Small values kept by your browser so the page behaves sensibly on a second visit. Nothing in them identifies you.
Order link tracking
When you follow an order button, the checkout records that the visit came from this site. That is how we are paid, and it is covered in our disclosure.
No ad networks
We do not place advertising pixels that build a profile of you across other websites.
Your browser controls cookies, and every major browser can block or clear them from its settings menu. Blocking analytics cookies does not break anything on this site. Many browsers also send a Do Not Track or Global Privacy Control signal, and we treat that signal as a request not to have your visit counted in analytics.
What we do not do with your information
Five plain statements. They are worth more than a page of legal hedging, so here they are on their own.
- We do not take payments. Card details are entered on the checkout run by the order desk and never reach this site.
- We do not see your order. The website inbox has no access to the order system, which is why order questions go to the phone line.
- We do not sell or rent personal information to anyone.
- We do not run advertising networks that follow you around other websites from here.
- We do not ask for health information, and you should not send any. A message about a symptom belongs with your doctor.
Who else sees the information
A short list of service providers, and nobody else unless the law requires it.
Our email host handles messages you send us. Our website host stores the server logs that every website generates. Our analytics provider processes page view data. Each of them acts on our instructions and is not permitted to use your information for their own purposes. Separately, the order desk holds everything about a purchase, because the purchase happens on their system rather than ours.
We will also disclose information if a court order, subpoena or other legal process requires it, or if it is needed to protect someone from harm or to deal with fraud. If this website were ever sold or merged, the records described above could transfer with it, and this policy would follow them until it was replaced by one you were told about.
Your choices and how to use them
You can ask for a copy of what we hold, ask us to correct it, or ask us to delete it. Depending on where you live, state law may give you those rights formally, and we apply them to everyone who asks rather than checking your address first.
Write from the address you used
Send your request to [email protected], Mon-Fri 9:00am-5:00pm ET, from the email address the request relates to. That is how we know the request is yours.
Say what you want
A copy of what we hold, a correction, or deletion. Plain words are fine. You do not need to quote a statute.
Give us a working reference
If your request is about a message you sent us, the date or subject line helps us find the right thread.
Expect a reply inside 30 days
We answer within 30 days of receiving a request we can verify. If we need longer we will say so and explain why.
Order data is a separate request
Anything tied to a purchase is held by the order desk, not by us. Ask them on +1 (877) 257-0710 or at [email protected].
We do not sell personal information and we do not share it for cross-context behavioral advertising, so there is nothing to opt out of on that front. If you want your analytics visit excluded, block analytics cookies in your browser or send a Global Privacy Control signal, and that is the end of it.
Children, security and changes to this policy
This site is for adults. The product is labelled for adults 18 and over, we do not knowingly collect information from anyone under 18, and if we learn that we have, we delete it. Parents who believe a child has written to us should email [email protected] and we will remove the message.
On security, we use ordinary industry measures: encrypted connections, access limited to the people who need it, and no storage of payment data at all. No website can promise perfect security, and any policy that does is overselling itself. What we can promise is that there is very little here to lose.
When this policy changes we will change the date at the top and on the terms and conditions page. Material changes get a note on the page itself. New York law governs this policy and any dispute about it, and the courts sitting in New York County, New York are the venue, because that is where our offices are. Questions go to [email protected], Mon-Fri 9:00am-5:00pm ET, or by post to 3 Park Avenue, Floor 36, New York, NY 10016. Order questions go to +1 (877) 257-0710, as explained on the contact page.
Privacy questions people ask
Does this website take my payment details?
No. Card details are entered on the secure checkout run by the order desk after you leave this site. No card number is ever stored here.
What do you do with my email if I write to you?
We read it, answer it, and keep the thread for up to 24 months so we can see what was said if you write again. We do not add you to a mailing list from a support message.
Do you sell my information?
No. We do not sell or rent personal information, and we do not share it for cross-context behavioral advertising.
How do I ask for my data to be deleted?
Email [email protected] from the address you used, say what you want deleted, and we will handle it within 30 days. Anything connected to a purchase is held by the order desk, so ask them on +1 (877) 257-0710 as well.
Do you use cookies?
A few. Some make the site work, the rest are analytics that count page views. You can block them in your browser without breaking anything here, and we treat a Global Privacy Control signal as a request not to count your visit.
Which law applies to this policy?
New York law, and the courts sitting in New York County, New York are the venue for any dispute about it. That is where our offices are.
Can someone under 18 use this site?
No. The product is labelled for adults 18 and over, and we do not knowingly collect information from anyone younger. If we learn that we have, we delete it.
Keep reading
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